The article presents the subject of public communication in local self-governments in Poland. The possibility of including more inhabitants is the main advantage of the process. The main disadvantage is the difficulty of determining the person actually involved in the consultation. Therefore, the purpose of the article is to present the existing procedures of using the Internet in the process of public consultations. Legal acts and regulations of public consultations indicate the internet as an appropriate communication tool. Most documents do not specify the number of participants in this process. There are many risks when conducting online consultations. Therefore, the most often the quantitative factor is not essential. Online consultations are used to provide information about the project and to gather ideas from residents directly related to the place of planned investments. There are already voting procedures for a civic budget. They are much more difficult and more expensive. However, they give the opportunity to personalize the vote. This will be the main mechanism of social consultations in local self-governments and regional governments in the future.