PRACA POGLĄDOWA
Management Perspective in Museum Literature with the Evolution of High-tech Applications
 
Więcej
Ukryj
1
University of Danang, Vietnam
 
2
University of Lodz, Poland
 
 
Data nadesłania: 27-12-2023
 
 
Data ostatniej rewizji: 02-06-2024
 
 
Data akceptacji: 03-06-2024
 
 
Data publikacji: 27-06-2024
 
 
Autor do korespondencji
Nguyet Luong Tran   

University of Lodz, Poland
 
 
JoMS 2024;56(2):694-712
 
SŁOWA KLUCZOWE
DZIEDZINY
STRESZCZENIE
The purpose of this paper is to investigate the adoption of information technology in museums and to identify the latest high-tech applications used in museums from the perspective of management. A systematic review of 250 English articles published in SCOPUS, classified into Business, Management, and Accounting, was conducted. The results showed that the number of publications on this topic steadily increased during the study period. The maximum number of publications occurred in 2023 and reached 43 documents. Authors from Europe, North America, and Oceania have contributed more to the investigation of the roles of technologies in museums. The results provide evidence of the significant evolution of high-tech applications in museums that have been investigated recently. Thanks to the Internet, social media, websites, mobile applications, big data, blockchain, etc., communication between museums and not only their visitors but also other stakeholders has improved effectively. In addition, the latest innovations, such as augmented reality, virtual reality, mixed reality, artificial intelligence, and eye-tracking technology, have provided visitors with a better experience in museums.
Licencja
REFERENCJE (35)
1.
Agostino, D., & Arnaboldi, M. (2021). From preservation to entertainment: Accounting for the transformation of participation in Italian state museums. Accounting History, 26(1), 122.
 
2.
Agostino, D., Arnaboldi, M., & Lampis, A. (2020). Italian state museums during the COVID-19 crisis: from onsite closure to online openness. Museum Management and Curatorship, 372.
 
3.
Agostino, D., & Costantini, C. (2022). A measurement framework for assessing the digital transformation of cultural institutions: the Italian case. Meditari Accountancy Research, 30(4), 1168.
 
4.
Ayala, I., Cuenca-Amigo, M., & Cuenca, J. (2020). Examining the state of the art of audience development in museums and heritage organisations: a Systematic Literature review. Museum Management and Curatorship, 35(3), 327.
 
5.
Blasco-Lopez, F., Recuero Virto, N., Aldas Manzano, J., & Cruz Delgado, D. (2019). Facebook’s power: factors influencing followers’ visit intentions. Spanish Journal of Marketing – ESIC, 23(1), 95-117. https://doi.org/10.1108/SJME-0....
 
6.
Bosello, G., & van den Haak, M. (2022). #Arttothepeople? An exploration of Instagram’s unfulfilled potential for democratising museums. Museum Management and Curatorship, 37(6), 565-582. https://doi.org/10.1080/096477....
 
7.
Carter, P. L. (2015). Where are the enslaved?: Tripadvisor and the narrative landscapes of southern plantation museums. Journal of Heritage Tourism, 11(3), 235-249. https://doi.org/10.1080/174387....
 
8.
Cranmer, E. E. (2019). Designing enhanced augmented reality tourism experiences: A multi-stakeholder approach. International Journal of Technology Marketing, 13(3-4), 307-324. https://doi.org/10.1504/IJTMKT....
 
9.
Douros, P., Konstantinos, P., Konstantinos, M., Panagiotakopoulou, K., & Kaldis, P. (2023). Digital transformation using marketing strategies in cultural organizations and diffusion of knowledge through technology, a systematic literature review. Transnational Marketing Journal, 11(1), 199-216. https://doi.org/10.58262/tmj.v....
 
10.
Garcia Carrizosa, H., Sheehy, K., Rix, J., Seale, J., & Hayhoe, S. (2020). Designing technologies for museums: accessibility and participation issues. Journal of Enabling Technologies, 14(1), 31-39. https://doi.org/10.1108/JET-08....
 
11.
He, Z., Wu, L., & Li, X. R. (2018). When art meets tech: The role of augmented reality in enhancing museum experiences and purchase intentions. Tourism Management, 68, 139.
 
12.
Hijazi, A., & Baharin, A. (2022). The Effectiveness of Digital Technologies Used for the Visitor’s Experience in Digital Museums. A Systematic Literature Review from the Last Two Decades. International Journal of Interactive Mobile Technologies (iJIM), 16(16), 159. https://doi.org/10.3991/ijim.v....
 
13.
Kawashima, N. (1998). Knowing the Public. A Review of Museum Marketing Literature and Research. Museum Management and Curatorship, 17(1), 39. https://doi.org/10.1080/096477....
 
14.
Komianos, V. (2022). Immersive Applications in Museums: An Analysis of the Use of XR Technologies and the Provided Functionality Based on Systematic Literature Review. JOIV International Journal on Informatics Visualization, 6(1), 73. https://doi.org/10.30630/joiv.....
 
15.
Lee, H., Jung, T. H., tom Dieck, M. C., & Chung, N. (2020). Experiencing immersive virtual reality in museums. Information and Management, 57(5).
 
16.
Lu, S. E., Moyle, B., Reid, S., Yang, E., & Liu, B. Q. (2023). Technology and museum visitor experiences: a four stage model of evolution. Information Technology and Tourism, 25, 151-174. https://doi.org/10.1007/s40558....
 
17.
Marini, C., & Agostino, D. (2022). Humanized museums? How digital technologies become relational tools. Museum Management and Curatorship, 37(6), 615.
 
18.
Mas, J. M., Arilla, R., & Gómez, A. (2021). Facebook as a Promotional Tool for Spanish Museums 2016–2020 and COVID Influence. Journal of Promotion Management, 27(6), 812-831. https://doi.org/10.1080/104964....
 
19.
May, P., Schmidt, W., & Vlachopoulos, D. (2020). The Use of Augmented Reality (AR) in Museum Education: A Systematic Literature Review. 14th International Technology, Education and Development Conference, – , – 3186. https://doi.org/10.21125/inted....
 
20.
Moorhouse, N., tom Dieck, M. C., & Jung, T. (2019). An experiential view to children learning in museums with Augmented Reality. Museum Management and Curatorship, 34(4), 402-418. https://doi.org/10.1080/096477....
 
21.
Okaro, I., & Vlachopoulos, D. (2020). Exploring the use of Mixed Reality (MR) in Museum Education: A Systematic Literature Review. 14th International Technology, Education and Development Conference, – , 6908. https://doi.org/10.21125/inted....
 
22.
O’Hagan, L. (2021). Instagram as an exhibition space: reflections on digital remediation in the time of COVID-19. Museum Management and Curatorship, 36(6), 610-631. https://doi.org/10.1080/096477....
 
23.
Pluszyńska, A., & Laberschek, M. (2022). Real-Time Marketing on Facebook Profiles of Museums in Response to the COVID-19 Pandemic. Cultural Management, 6(2), 21-46. https://doi.org/10.30819/cmse.....
 
24.
Riva, P., & Agostino, D. (2022). Latent dimensions of museum experience: assessing cross-cultural perspectives of visitors from tripadvisor reviews. Museum Management and Curatorship, 37(6), 640.
 
25.
Suess, A., & Barton, G. (2022). Instagram and the museum experience: theorising the connection through aesthetics, space and sharing. Museum Management and Curatorship, 37(6), 641-656. https://doi.org/10.1080/096477....
 
26.
Sundjaja, A. M., LumanGaol, F., Budiarti, T., Abbas, B. S., Abdinagoro, S. B., & Ongowarsito, H. (2017). The Role of Social Media User Experience as a Mediator for Understanding Social Media User Behavior in Indonesia’s Museum Industry: Literature Review. Journal of Physics: Conference Series, 801(1). https://doi.org/10.1088/1742-6....
 
27.
Taormina, F., & Baraldi, S. B. (2022). Museums and digital technology: a literature review on organizational issues. European Planning Studies, 30(9), 1694. https://doi.org/10.1080/096543....
 
28.
Tham, A., Liu, Y., & Loo, P. T. (2023). Transforming museums with technology and digital innovations: a scoping review of research literature. Tourism Review, – ahead-of-print( – ahead-of-print). https://doi.org/https://doi.or....
 
29.
Trichopoulos, G., Konstantakis, M., Caridakis, G., Katifori, A., & Koukouli, M. (2023). Crafting a Museum Guide Using ChatGPT4. Big Data and Cognitive Computing, 7(3), 148. https://doi.org/10.3390/bdcc70....
 
30.
Vassiliadis, C. A., & Belenioti, Z. C. (2017). Museums & cultural heritage via social media: An integrated literature review. Tourismos, 12(3), 132.
 
31.
Villaespesa, E., & Murphy, O. (2021). This is not an apple! Benefits and challenges of applying computer vision to museum collections. Museum Management and Curatorship, 36(4), 362-383. https://doi.org/10.1080/096477....
 
32.
Vlachvei, A., & Kyparissis, A. (2017). Museums On Facebook Wall: A case study of Thessaloniki’S Museums. Tourismos, 12(3), 75-96. https://doi.org/10.26215/touri....
 
33.
Volchek, K., Liu, A., Song, H., & Buhalis, D. (2019). Forecasting tourist arrivals at attractions: Search engine empowered methodologies. Tourism Economics, 25(3), 425-447. https://doi.org/10.1177/135481....
 
34.
Waller, D. S., & Waller, H. J. (2019). An analysis of negative reviews in top art museums’ Facebook sites. Museum Management and Curatorship, 34(3), 323-338. https://doi.org/10.1080/096477....
 
35.
Yang, P., Schmidt, W., & Vlachopoulos, D. (2020). Virtual Reality (VR) in Museums Education: A Systematic Literature Review. 14th International Technology, Education and Development Conference, – , – 4405. https://doi.org/10.21125/inted....
 
eISSN:2391-789X
ISSN:1734-2031
Journals System - logo
Scroll to top