Differentiation of self in job and work
engagement as variables determining job
satisfaction among social service job
More details
Hide details
1
Instytut Pedagogiki i Psychologii,
Uniwersytet Jana Kochanowskiego w Kielcach
Publication date: 2015-12-31
JoMS 2015;27(4):293-308
KEYWORDS
ABSTRACT
Job satisfaction is experience highly desirable by all people who carry out
professional activities. While determining job satisfaction, we take into consideration
such factors as job environment (e.g. pay, working hours, workload) and personal
qualifications. This work focuses on personal qualifications. Level of the differentiation
of self and job involvement were taken into account as two factors related to job
satisfaction among people working in services. The research was conducted among
221 workers in service sector. There were such research tools as the Job Satisfaction
Scale (SPP) by Zalewska (2003), The Differentiation of Self Inventory at Work
(Cavaiola in 2012) and Ulrecht Work Engagement Scale (Schaufeli in 2002).
Research findings indicate that individual interpersonal resources play a crucial
role in job satisfaction. People who are satisfied with their job are more involved in
it and they have a higher level of differentiation of self at work. Job satisfaction is
explained by those factors of the differentiation of self which are interpersonal. The
findings may serve to plan trainings for workers in service sector.