Improving the quality of medical services
and patient safety in the context
of accreditation of hospitals in Poland
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Zakład Ekonomii
Wydział Administracji
i Nauk Społecznych
Politechnika Warszawska
Publication date: 2016-06-30
JoMS 2016;29(2):237-250
KEYWORDS
ABSTRACT
The healthcare system is one of the branches of economy particularly sensitive to
high quality. Therefore, healthcare facilities must prioritize the process of increasing
quality. Improvement and evaluation of the quality is not simple, since the quality
consists of both correct implementation of medical services in the light of current
knowledge and accepted standards and values which are important for the patient.
Forms of improving quality can also take various shapes.
One of the external forms of assessment is accreditation of hospitals. Its main
objective is a voluntary assessment on the basis of beforehand determined and public
standards. It allows to collect data relating to specific areas and the scope of activities
of the hospital and also allows to draw conclusions from accreditation process which
in turn can lead to improved quality of services and patients safety.
This article is devoted to problems of improving the quality of medical services
and patient safety in the context of accreditation of hospitals in Poland.